Northern Care Alliance NHS Group – EDI Team

ICA18 Shortlisted Nominee.

Best Diversity Resource Award

The EDI Team led on the development of the Pennine Accessible Information Standard (AIS) Partnership, developing training materials for staff & resources such as a Communication Passport, which was influenced by service users with disabilities, including people with learning disabilities, the Deaf community and people with aphasia and visual impairments. The Team have shared these resources with partners across the health and care sector including Oldham, Rochdale, Bury and Manchester City Councils, Pennine Care Mental Health Trust, Manchester University Foundation Trust, Stockport NHS Trust and wider afield via NHS England’s AIS network. The AIS training was designed in partnership with community representatives & is focused on service users’ needs, using patient stories & feedback. The passport is a z card that fits in the pocket, wallet or purse and can be used by people with communication needs as well as those with Dementia.


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